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Moss Food Service's experiment to introduce "Slow Cash Register" using Orihime

On April 21, Moss Food Service disclosed to the press an experiment to introduce a "slow cash register" using Orihime (photo), an alter ego robot from ORIY Laboratory (Minato-ku, Tokyo), at the Moss Burger Osaki store (Shinagawa-ku) from April 27. While conversing with customers, the operators move Orihime with their personal computers or smart phones and also input orders. The order is transferred to the store via the Internet and the order is completed. The operator, Hiroto Takehisa, 19, a resident of Osaka Prefecture, said, "The operation is not difficult. I will have fun while doing it. The experiment will run from 2 p.m. to 6 p.m. on weekdays until the end of August. Based on the results of this experiment, Moss Food Service plans to conduct other experiments within fiscal 2020, including drive-through order handling and meal delivery operations using self-propelled robots. Mos Burger Osaki store in Shinagawa Ward, Tokyo on July 21, 2020 (Credit: Nikkan Kogyo Shimbun / Kyodo News Images)

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Moss Food Service's experiment to introduce "Slow Cash Register" using Orihime

On April 21, Moss Food Service disclosed to the press an experiment to introduce a "slow cash register" using Orihime (photo), an alter ego robot from ORIY Laboratory (Minato-ku, Tokyo), at the Moss Burger Osaki store (Shinagawa-ku) from April 27. People with disabilities, those raising children, and others who have difficulty going out of the house will be able to place their orders while being served by Orihime. Payment is made at a manned cash register, but the company plans to expand the service to include everything from ordering to payment. Orihime, a 23-centimeter-long robot, will be installed in front of the cash register. The order is transferred to the store via the Internet and the order is completed. Mos Burger Osaki store in Shinagawa Ward, Tokyo on July 21, 2020 (Credit: Nikkan Kogyo Shimbun / Kyodo News Images)

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Moss Food Service's experiment to introduce "Slow Cash Register" using Orihime

On April 21, Moss Food Service disclosed to the press an experiment to introduce a "slow cash register" using Orihime (photo), an alter ego robot from ORIY Laboratory (Minato-ku, Tokyo), at the Moss Burger Osaki store (Shinagawa-ku) from April 27. People with disabilities, those raising children, and others who have difficulty going out of the house will be able to place their orders while being served by Orihime. Payment is made at a manned cash register, but the company plans to expand the service to include everything from ordering to payment. Orihime, a 23-centimeter-long robot, will be installed in front of the cash register. I will have fun while doing it. Mos Burger Osaki store in Shinagawa Ward, Tokyo on July 21, 2020 (Credit: Nikkan Kogyo Shimbun / Kyodo News Images)

E

Moss Food Service's experiment to introduce "Slow Cash Register" using Orihime

On April 21, Moss Food Service disclosed to the press an experiment to introduce a "slow cash register" using Orihime (photo), an alter ego robot from ORIY Laboratory (Minato-ku, Tokyo), at the Moss Burger Osaki store (Shinagawa-ku) from April 27. People with disabilities, those raising children, and others who have difficulty going out of the house will be able to place their orders while being served by Orihime. Payment is made at a manned cash register, but the company plans to expand the service to include everything from ordering to payment. Orihime, a 23-centimeter-long robot, will be installed in front of the cash register. In the experiment, two physically challenged people living in the Kansai region will operate and handle the robot. Mos Burger Osaki store in Shinagawa Ward, Tokyo on July 21, 2020 (Credit: Nikkan Kogyo Shimbun / Kyodo News Images)

E

Moss Food Service's experiment to introduce "Slow Cash Register" using Orihime

On April 21, Moss Food Service disclosed to the press an experiment to introduce a "slow cash register" using Orihime (photo), an alter ego robot from ORIY Laboratory (Minato-ku, Tokyo), at the Moss Burger Osaki store (Shinagawa-ku) from April 27. In the experiment, two physically challenged people living in the Kansai region will operate and handle the robot. While conversing with customers, the operators move Orihime with their personal computers or smart phones and also input orders. The experiment will run from 2 p.m. to 6 p.m. on weekdays until the end of August. Based on the results of this experiment, Moss Food Service plans to conduct other experiments within fiscal 2020, including drive-through order handling and meal delivery operations using self-propelled robots. Mos Burger Osaki store in Shinagawa Ward, Tokyo on July 21, 2020 (Credit: Nikkan Kogyo Shimbun / Kyodo News Images)

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Logo mark of Moss Food Service

Keywords: Moss Food Service, Mossberg, MOS FOOD SERVICES, MOS BURGER, hamburger chain, food service industry, food service chain, company, signboard, logo, logo mark = July 21, 2020, Shinagawa-ku, Tokyo; Credit: Nikkan Kogyo Shimbun / Kyodo News Images

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Logo mark of Moss Food Service

Keywords: Moss Food Service, Mossberg, MOS FOOD SERVICES, MOS BURGER, hamburger chain, food service industry, food service chain, company, signboard, logo, logo mark = July 21, 2020, Shinagawa-ku, Tokyo; Credit: Nikkan Kogyo Shimbun / Kyodo News Images

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Logo mark of Moss Food Service

Keywords: Moss Food Service, Mossberg, MOS FOOD SERVICES, MOS BURGER, hamburger chain, food service industry, food service chain, company, signboard, logo, logo mark = July 21, 2020, Shinagawa-ku, Tokyo; Credit: Nikkan Kogyo Shimbun / Kyodo News Images

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Logo mark of Moss Food Service

Keywords: Moss Food Service, Mossberg, MOS FOOD SERVICES, MOS BURGER, hamburger chain, food service industry, food service chain, company, signboard, logo, logo mark = July 21, 2020, Shinagawa-ku, Tokyo; Credit: Nikkan Kogyo Shimbun / Kyodo News Images