ILEA000341075: Toyota offers apology, defends recall response as customer-first

Hong Kong Cathay Pacific Interim Results

Lavinia Lau, Chief Customer and Commercial Officer of Cathay Pacific, is speaking at the company's interim results press conference in Hong Kong, on August 7, 2024. (Photo by Vernon Yuen/NurPhoto)

Daihatsu unveils new management policy after testing scandal

TOKYO, Japan, April 8 Kyodo - Daihatsu Motor Co. President Masahiro Inoue attends a press conference in Tokyo on April 8, 2024, as the company releases a new management policy following a scandal over improper safety testing. Daihatsu said its parent company Toyota Motor Corp. will be in charge of development and safety approval for some of the models Daihatsu had handled while it will focus on its mainstay minivehicle business. (Kyodo)

Daihatsu unveils new management policy after testing scandal

Daihatsu Motor Co. President Masahiro Inoue attends a press conference in Tokyo on April 8, 2024, as the company releases a new management policy following a scandal over improper safety testing. Daihatsu said its parent company Toyota Motor Corp. will be in charge of development and safety approval for some of the models Daihatsu had handled while it will focus on its mainstay minivehicle business. ==Kyodo

Moss Food Service's experiment to introduce "Slow Cash Register" using Orihime

On April 21, Moss Food Service disclosed to the press an experiment to introduce a "slow cash register" using Orihime (photo), an alter ego robot from ORIY Laboratory (Minato-ku, Tokyo), at the Moss Burger Osaki store (Shinagawa-ku) from April 27. While conversing with customers, the operators move Orihime with their personal computers or smart phones and also input orders. The order is transferred to the store via the Internet and the order is completed. The operator, Hiroto Takehisa, 19, a resident of Osaka Prefecture, said, "The operation is not difficult. I will have fun while doing it. The experiment will run from 2 p.m. to 6 p.m. on weekdays until the end of August. Based on the results of this experiment, Moss Food Service plans to conduct other experiments within fiscal 2020, including drive-through order handling and meal delivery operations using self-propelled robots. Mos Burger Osaki store in Shinagawa Ward, Tokyo on July 21, 2020 (Credit: Nikkan Kogyo Shimbun / Kyodo News Images)

Moss Food Service's experiment to introduce "Slow Cash Register" using Orihime

On April 21, Moss Food Service disclosed to the press an experiment to introduce a "slow cash register" using Orihime (photo), an alter ego robot from ORIY Laboratory (Minato-ku, Tokyo), at the Moss Burger Osaki store (Shinagawa-ku) from April 27. In the experiment, two physically challenged people living in the Kansai region will operate and handle the robot. While conversing with customers, the operators move Orihime with their personal computers or smart phones and also input orders. The experiment will run from 2 p.m. to 6 p.m. on weekdays until the end of August. Based on the results of this experiment, Moss Food Service plans to conduct other experiments within fiscal 2020, including drive-through order handling and meal delivery operations using self-propelled robots. Mos Burger Osaki store in Shinagawa Ward, Tokyo on July 21, 2020 (Credit: Nikkan Kogyo Shimbun / Kyodo News Images)

UNIQLO Opens Next-Generation Store in Harajuku

On March 3, UNIQLO revealed to the press the UNIQLO Harajuku Store (photo), an urban store that will open in the commercial complex Wiz Harajuku (Jingumae, Shibuya-ku) on March 5. This is the first store to open in the Harajuku area in eight years. The store will be the first UNIQLO store in the Harajuku area in eight years to combine the virtual and the real, and will feature a sales floor linked to an application that allows customers to search for clothing styles. The company has also launched a service that alerts customers to the location of products they are interested in on the display. (June 3, 2020, Shibuya Ward, Tokyo; Credit: Nikkan Kogyo Shimbun / Kyodo News Images)

Kansai Electric Power's gift scandal

Kansai Electric Power Co.'s new president Takashi Morimoto (2nd from L) and his predecessor Shigeki Iwane (L) bow in apology during a press conference in Osaka on March 14, 2020. Iwane stepped down to take responsibility for a gift scandal involving company executives. (Kyodo) ==Kyodo

For the first time in seven years, Toyota Motor Corporation has foregone a bear

The union called for the establishment of a wage system that rewards union members for their efforts by further strengthening the method of differentiating salaries based on evaluations. Although the new distribution system has been postponed with no increase in pay, the reform of the evaluation system has become a common understanding between labor and management. The company expressed its desire to incline the wage system to be maintained, including regular pay raises, in this spring's struggle. In response, Chairman Nishino took a positive stance, saying, "Labor and management will continue to hold discussions. The entire industry is closely watching the future of Toyota's wage system reform. The photo shows then-Vice President Kawai (right) at a press conference following the company's response to the Spring Offensive on March 11. (Photo taken on March 11, 2020, location unknown, credit: Nikkan Kogyo Shimbun / Kyodo News Images)

JDI President Kikuoka at a press conference

Japan Display Inc. (JDI) has finalized a new fundraising framework totaling over 100 billion yen. In addition to raising 80-90 billion yen from Ichigo Asset Group, an independent investment fund, JDI will also sell some of its facilities at its Hakusan plant (Hakusan, Ishikawa Prefecture) to Apple Inc. On April 12, JDI announced that it had reached a basic agreement with Ichigo Trust to raise up to 90 billion yen from Ichigo. Minoru Kikuoka, president of JDI, explained the purpose of the framework at a press conference on January 12, saying, "We will sell assets in order to enhance our capital and at the same time minimize the impact on existing shareholders through dilution. He explained the purpose of the framework. Wistron, a major Taiwanese electronics manufacturing service (EMS) company, also intends to invest 50 million dollars (about 5.4 billion yen) in JDI. December 12, 2019, Tokyo, Japan; Credit: Nikkan Kogyo Shimbun / Kyodo News Images

Maintenance of industrial robots installed at Daihen's customers' sites

Daihen will start a service to realize maintenance of industrial robots installed at customers' sites via the Internet within the month. The service will appeal to small and medium-sized companies that are not familiar with handling robots. Daihen's IoT (Internet of Things) compatible FD19 robot controller is connected to the Internet (photo) to enable remote operation. This enables accurate confirmation of information that cannot be obtained by telephone inquiries alone, and is expected to reduce the burden of on-site response. There is no charge for using the maintenance service. In the future, the company plans to expand the service to overseas markets such as Southeast Asia, Europe, and the United States by utilizing the service centers it has established around the world. Photo taken on December 6, 2019, credit: Nikkan Kogyo Shimbun / Kyodo News Images

Toyota offers apology, defends recall response as customer-first

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Hong Kong Cathay Pacific Interim Results

Daihatsu unveils new management policy after testing scandal

Daihatsu unveils new management policy after testing scandal

Moss Food Service's experiment to introduce "Slow Cash Register" using Orihime

Moss Food Service's experiment to introduce "Slow Cash Register" using Orihime

UNIQLO Opens Next-Generation Store in Harajuku

Kansai Electric Power's gift scandal

For the first time in seven years, Toyota Motor Corporation has foregone a bear

JDI President Kikuoka at a press conference

Maintenance of industrial robots installed at Daihen's customers' sites