Panel concludes Mizuho's poor system operation caused ATM failures

Panel concludes Mizuho's poor system operation caused ATM failures

Mizuho Financial Group Inc. CEO Tatsufumi Sakai (L) and Mizuho Bank President Koji Fujiwara bow in apology at a press conference in Tokyo on June 15, 2021. A third-party panel concluded the same day that a series of system failures that hit the Japanese megabank earlier this year, including many of its automated teller machines, were due to poor operation and management rather than system defects.

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  • ILEA000486389
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                Mizuho Financial Group Inc. CEO Tatsufumi Sakai (L) and Mizuho Bank President Koji Fujiwara attend a press conference in Tokyo on June 15, 2021. A third-party panel concluded the same day that a series of system failures that hit the Japanese megabank earlier this year, including many of its automated teller machines, were due to poor operation and management rather than system defects.
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                      Mizuho Financial Group President Tatsufumi Sakai meets the press in Tokyo on March 17, 2021, apologizing for four system failures by its banking arm in a matter of two weeks.